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MarJust how important is customer experience in the wake of COVID-19? Consider these fascinating facts from a 2020 survey: 86% of buyers will pay more to receive stellar customer service 32% of buyers will switch brands after a single bad experience 80% of businesses now offer omnichannel customer support 57% of users won’t recommend a poorly designed […]
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MarIn spite of the coronavirus pandemic, the United States economy is surprisingly strong. The stock market is at record highs and real estate is on fire. The upper-middle class is one group that is thriving under the current financial climate. The share of American adults in the upper-middle-class increased from 14 to 20 percent. Also, the number[…]
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MarWealth management is one of the biggest industries in the world. People want to invest their money to increase their returns. But activity has decreased because of the COVID-19 pandemic. Even though the wealth management industry is expected to rebound in 2021, wealth managers need to work now to secure their current clients and attract new ones.[…]
